Terms of Service

Last updated: October 7, 2026

These Terms of Service ("Terms") are an agreement between you and Booked by Boyle ("Booked by Boyle," "we," or "us"). By signing up for or using our service, you agree to these Terms.

1. The service

Booked by Boyle provides an AI receptionist for businesses. When a call to your business goes unanswered and is forwarded to us, the assistant can text the caller, hold a conversation, collect job details, take a voicemail, and send you a summary, a transcript, and the audio. We may add, change, or remove features over time.

2. Eligibility and your account

You must be a business or an authorized representative of one. You agree to give us accurate information and to keep it up to date.

3. Free trial and pricing

• Your first week is free. No card is required to try it.
• After the free week, the price is $129 per month. The regular price is $200 per month.
• If you sign up under our early rate, $129 per month is locked in for your first 12 months. We may change pricing for new customers at any time, and features we add over time do not change your locked rate during that period.
• There is no long-term contract. You can cancel at any time by contacting us or by turning off call forwarding.
• We will confirm billing details with you before your free week ends.

4. Your responsibilities

You are the business of record for your customer communications. You agree to:

• Set up call forwarding correctly and tell us about any changes to your business details.
• Confirm that you have the right to forward your calls to us and to have voicemails recorded and transcribed where you operate, including any notice to callers that the law requires.
• Follow the laws that apply to your communications with customers, including federal and state texting, calling, and voicemail laws.
• Not use the service to send spam, deceptive, unlawful, or harassing messages.
• Review the leads you receive and follow up with your customers yourself.

5. AI and automation

The assistant is automated and identifies itself that way. It can make mistakes or misunderstand people. We do not guarantee any number of leads, jobs, or amount of revenue. The service is not an emergency service. Anyone with an emergency should call 911.

6. Messaging

Text messages sent through the service are covered by our SMS Terms. Carriers may delay or block messages, and we are not responsible for that.

7. Voicemail and recordings

Voicemails are left by callers on purpose, then recorded, transcribed, and sent to you. You are responsible for using them lawfully.

8. Privacy

Our Privacy Policy explains how we handle information. Your leads, conversations, and contacts are tied to your business only and are not shown to other businesses.

9. Third-party services and availability

The service depends on third-party providers such as phone carriers, messaging platforms, and cloud and AI services. We do not promise the service will be uninterrupted or error-free.

10. Suspension and termination

We may suspend or end your access if you break these Terms, misuse the service, or put the service or other people at risk. You can stop at any time.

11. Ownership

We own the service and its software. You own your business information and your customer records.

12. Disclaimers

The service is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of liability

To the fullest extent the law allows, Booked by Boyle is not liable for indirect, incidental, special, or consequential damages, including lost profits, lost jobs, or lost data. Our total liability for any claim is limited to the fees you paid us in the three months before the claim.

14. Indemnification

You agree to cover claims and costs that come from your misuse of the service or your violation of the law or these Terms.

15. Governing law

These Terms are governed by the laws of the State of New York, without regard to conflict of law rules.

16. Changes

We may update these Terms. If we make a material change, we will let you know. Continuing to use the service after a change means you accept it.

17. Contact us

Booked by Boyle
Long Island, New York
Phone: (631) 800-1602
Email: [email protected]